Help with paying by Credit Card, or problems with your on-line transaction...

Filling out CLCA membership information?

Paying with OR without a PayPal account?

Problems with your on-line transaction?

Be sure you're at the latest CLCA membership page: click here

Filling out CLCA membership information?
This is the member information that CLCA needs to identify you as a CLCA member.
-Be sure to enter all the name, cottage address, home mailing address, email address information completely.
-Be sure to input the VERIFICATION code at the bottom of the form (this verifys that you're a real person, and helps us prevent internet spammers from randomly filling out our forms)
-Do Not 'copy & paste' OR allow your browser to 'auto-fill' the input information to any fields (this is often mis-read by some browsers, causing error)
-Click on the 'Submit' button at the bottom of the form

[Note: If you are incomplete in filling any of the required information, you will see a simple error screen that tells you what you missed….  

For Example...

Example #1:
An error occurred while processing the form . The form required some values that you did not seem to provide. Please enter...
email
Member

The above error message tells me that I didn’t fill out my email address or my Member status info correctly.]

OR

Example #2: (this is the most common error/problem)
An error occurred while processing the form.

error_captchaThe form required some values that you did not seem to provide. Please enter...
Please enter the correct image characters.

The above error message tells me that I input incorrect "VERIFICATION code" in the box at the bottom of the form (this verifys that you're a real person) OR that I left this box empty/blank. [click to see example]
 
 

Paying by Credit Card (with OR without a PayPal account)?
You do NOT need to have a PayPal membership to use this on-line credit card payment process)

1) AFTER clicking the button (on the previous CLCA screen),




 

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2) you will then go to a PayPal screen...Once at the PayPal screen...

 

  

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    a) - IF you have a PayPal account then you can click the button that looks like this:

 

 
OR

    b) - IF you do not have a PayPal account then you can click the button that looks like this:

          so that you can just pay with any credit card on the Secure payment system...

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3) and then just complete the credit card info under the heading...

"Don't have a PayPal account?
Pay with your debit or credit card..."
......................................................

 

                         ...then just click the "Review and Continue" button...



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4) and on the final page, verify your order info, and click to finalize.    
     
[click the <back> arrow on your browser to return to your CLCA order page]
     
Problems with your on-line transaction?    
The secure credit card processing has excellent security checks to ensure protection of our information. Sometimes their measures can be a 'pain', but it's all for our own good!

Here are some suggestions if your transaction doesn't seem to go through...

1) your name & address details must be same as on your credit card (if not the same, the transaction may not be accepted by the secure credit card processor).

...the failure screen might look like this =>

  
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2 ) know where your AVS (CVV) number is (3 or 4 digits on back of card). For example: 'verified by Visa' - This site supports Verified by Visa - an extra security layer for shopping online. If your financial institution supports Verified by Visa, you may be asked to verify your identity at checkout. this may be a password that you have previously selected at your bank, or during a previous on-line credit card purchase. this only has to be done once.

...the failure screen might look like this =>

 

  
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[click the <back> arrow on your browser to return to your CLCA order page]